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Post by fabriziob on Jun 16, 2020 20:58:58 GMT
Hello, I ț ve installed the program 3 days ago and Ițve noticed that the market tab is not opening. I am on win 10. Thanks
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Post by Ipposnif on Jun 18, 2020 8:23:58 GMT
Hi, do you mean that the main window is not showing at all? Please provide a screenshot Regards
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Post by Florent on Jul 1, 2020 22:52:04 GMT
Hello,
I have the same problem meaning that when I open Ipposnif there is no main window showing on the screen, but only the systray icon.
I'm using Windows 10 64 bit and this is still not working after restarting my machine, uninstall and reinstall Ipposnif.
From the systray icon, I can open all the other screens: Strategies, Trades, Statistics, Options, System Monitor.
My balance is well displayed in the systray.
In System Monitor / UI Log I found this error that might give you some hint: "ERROR: Form_Load: (frm_Main) 94 Invalid use of Null"
No other errors in the log.
Here is more content from the UI Log (without the timestamps):
... Connected to Ipposnif DB Loading cfg variables Local Timezone:GTB Standard Time Betfair login login_status=SUCCESS Betfair login success getVendorClientID (1/3) getVendorClientID success ... getUpdates success Loading system tray icon =========================================================================== IPPOSNIF 2.4.46 a program by Fabrizio Ranieri =========================================================================== ERROR: Form_Load: (frm_Main) 94 Invalid use of Null getApplicationSubscriptionHistory (1/3) getApplicationSubscriptionHistory success
Thank you!
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Post by fabriziob on Jul 3, 2020 16:53:36 GMT
Exactly how Florent describe it. I am also on win 10 64 bit.
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Post by Ipposnif on Jul 4, 2020 11:56:40 GMT
Hi, sorry for the late reply, I was busy with the new version. Unfortunately, this is a very generic error and the frm_main_load is a very big procedure. I will try to install Ipposnif on a new fresh version of windows 10, and I let you know.
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Post by Florent on Jul 4, 2020 19:39:30 GMT
Thank you very much for taking the time to answer. I can imagine that you don't have much time.
I just want to add that I have the same problem on another Win 10 64 bit laptop.
I made sure to have .Net Framework v4.8 runtime installed.
Anyway, I'm also keen to test the new version, the v3.0, when it will be ready. :-)
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Post by Florent on Mar 19, 2021 15:19:32 GMT
Hi, Fabrizio,
I'm resurrecting this old post after I found something that might give you some idea for solving this problem.
I think the problem comes from the fact that I connect to betfair.ro!
I tested version 3.3.40 with my account that connects to ".ro" domain and the same old problem persists: the main interface (the market screen) does not show up.
I managed to connect with a ".com" account and all seems to work without any problem. I just had to reset the database in order to have access to the events.
When I reconnect with my ".ro" account I don't see the main screen.
I did this on several computers with Windows 10 64 bit (Pro and Education), even inside a virtual machine. I even reinstalled Windows but still no market screen when connecting with a ".ro" account.
I can't say if ".se" works, as I don't have access to any account.
I hope that could give you a hint to solve this problem if you manage to give it some time. :-)
Thank you!
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Post by Ipposnif on Mar 19, 2021 15:32:59 GMT
Thank you for pointing out this problem because I don't have .ro account. Strange thing is that I'm recently in connection with another owner of .ro account, and he hasn't reported this problem. You say that after log-in, nothing is shown, correct? Please tell me if you can find in Task Manager the program Ipposnif running?
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Post by Florent on Mar 19, 2021 18:03:34 GMT
Thank you very much for your quick answer! First, no Ipposnif in Task Manager (when connected to .ro domain). Second, in order to give you a better understanding of the behaviour, I put together a short video of 75 seconds showing how I connect to betfair.ro, then we can not see the main screen but the SysTray icon and the UI Log. Later on in the video I connect to .com account and then the main window shows on the screen. Of course, Ipposnif is also present in Task Manager (not captured in the video). Video link (hope it will be accepted and, anyway, in the future I will delete the video as it is Unlisted, only for debugging purpose): youtu.be/a_b29-H30HsIf the link is not fine for the forum, this is it's youtube path: /watch?v=a_b29-H30Hs Thank you very much!
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Post by Ipposnif on Mar 19, 2021 20:51:32 GMT
Thanks, I'm going to send you a private message.
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Post by Ipposnif on Mar 20, 2021 11:01:48 GMT
Thanks to Florin for the collaboration, the bug has been found and solved. It is due to a missing currency record (RON). This will be fixed in the next release. If you want to fix it yourself, reinstall the program, run the program, and when the log-in window appears, before logging-in: copy/paste the file into this zip to the folder C:\Program Files (x86)\Ipposnif and run it with a double click.
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